We wanted to take a moment to touch base this week regarding the continued updates to new unemployment guidelines. As we mentioned last week, these changes are unfolding rapidly and new information is available almost daily. For this reason, we want to encourage all team members who are (or will be) filing for unemployment benefits to stay up to date with the Department of Labor’s determinations directly from the source. Below is a list of website links to the resources that will provide you with these change notifications as quickly as they’re released.
Establish an Initial Claim: 1-877-214-3330 or 1-888-807-7072, or establish online (Available 8:00am Monday - 4:30pm Friday)
File Weekly Claim: 1-800-983-2300 (Automated - Sunday: 24 hours / Monday - Friday: 5:00am-4:30pm)
Claimant Assistance: 1-877-214-3332 (Monday-Saturday: 8:00am - 5:30pm / Sunday: Closed)
Supplemental Assistance Line: 1-888-807-7072 (Monday -Friday: 8:15am - 4:30pm / Saturday-Sunday: Closed)
Pandemic Unemployment Assistance (PUA) Hotline: 1-877-660-7782 (Monday-Saturday: 8:00am - 5:30pm / Sunday: Closed)
We understand that a lot of this news may raise concerns and questions. Our team members are critically important and the value you bring to the resort is something we want to protect. HR, along with your manager, are here to provide as much assistance as we can. Please reach out by email at hr@jaypeakresort.com and we will do our absolute best as we work through this alongside you.
Thank you,
The Human Resources Team
