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During typical seasonal reduction in operations, you may be eligible to collect Unemployment Insurance benefits. We wanted to take a moment to provide some helpful information and resources to aid in the transition to unemployment for our team members experiencing furlough or a seasonal lay-off period.


If you have filed for UI in the last 12 months:
You do not need to reapply for unemployment. You can simply reopen your past claim by logging into the online claimant portal at or by calling the automated weekly claims line at 1-800-983-2300.

If you have not filed for UI in the last 12 months:
Establish your initial claim by calling 1-877-214-3330 or 1-888-807-702 or apply online at  


When do I file a claim?

You must file sometime between Sunday and Friday within the week that you miss work. You must then continue to file every single week that you are off work to report any hours you worked in the previous week until you are working 35 or more hours per week.

What info do I need when filing?

Your driver's license number (if applicable), Social Security Number, Last Day Worked, and a Return to Work Date (if you've been provided one).

How do I reset my claimant portal PIN?

Call the supplemental phone line at 1-888-807-7072 for assistance.

Are UI benefits taxed?

Yes, unless you indicated otherwise while filing, standard unemployment benefits will be subject to state and federal taxes.

Can I receive UI while working part-time?

Yes, you may file for unemployment when working less than 35 hours per week. It is critical that you report all hours worked and compensation earned during this time, for any job that you work.

Do I have to perform a work search?

If you will not be returning to your normal hours within 10 weeks of your initial claim, the Department of Labor will require you to perform work searches for each week you are collecting UI benefits. If you are not working at all, you will be required to perform 3 searches per week. If you are working minimal hours while awaiting your call back to normal hours, you will be required to perform 1 search per week. For more information on the Work Search program please click here.

What do I do if I forgot to file a weekly claim?

Immediately call the automated weekly filing line at 1-800-983-2300 or log into the Claimant Portal and file a claim for a back week. You can only file one back week per day. You will receive a message on the confirmation notifying you of when you can log back in or call to file another missed week. After you are caught up, you will need to continue to file a weekly claim each week between Sunday and Friday at 4 pm.

What does it mean if my claim is being adjudicated?

This means your claim requires further review by the state to determine your eligibility. The Department of Labor will notify you when the adjudication is complete. Sometimes this process may take several weeks and unfortunately, HR cannot expedite this for you.

What do I do if my claim is held up or delayed?

If your claim is still stuck after the standard 10 business days of processing time, please feel free to reach out to HR at to see if we may research this further for you. Please allow for this 10 business day period of time before requesting assistance.
Other Information

For more information visit the UI Claimant Support Page

HR Contact Info