Skip to main content
Lift Tickets
Buy Now
Season Passes
Buy Now
Lessons
Book Now
Rentals
Buy Now
Purchase
Day Play Rounds
Buy a golf
Membership
Waterpark Tickets
Buy Now
Season Passes
Buy Now
Move Up
Gift Cards
Events
Buy Now
Music Series
Buy Now
2025 TAILGATE DATE CHANGE
DUE TO WEATHER THE TAILGATE WILL BE HELD SUNDAY 4/27
NEXT SEASON STARTS NOW
25+26 Season Passes now on sale. No rate increases to Tier 1. Passes valid through the rest of this season. Purchase by April 28th for best rates, most benefits and perks.

Department Directory

With so many departments and even more employees, it would be impossible to remember all their contact details. Below is a quick list of useful phone and radio channel numbers.

 

IMPORTANT NUMBERS

The last 4 digits of any number are the extension to use from any in-house phone.
If you're looking for a specific employee phone number, consult this complete phone directory.

DepartmentContactLocation
Accounting Trailers at the base of the Tramside parking lot
Activities Call Centerext 8550In the basement level of the Hotel Jay
Administration(802) 327-2205Trailers at the base of the Tramside parking lot
Child Care - Stateside(802) 988-2713Inside the Mountain Kids Adventure Center
Child Care - Tramside(802) 327-2204Austria Haus, downstairs from the Tramside Cafeteria
Clips & Reels Recreational Center(802) 988-2755Across from Stateside Baselodge
Customer Service - Stateside(802) 988-2742Ground-level of the Stateside Baselodge
Customer Service - Tramside(802) 327-2321Adjacent to the Tramside cafeteria
Food & Beverage(802) 327-2152The basement level of the Hotel Jay
Housekeeping(802) 988-2744In the offices behind the Hotel Jay Front Desk
Human Resources(802) 327-2183Trailers at the base of the Tramside parking lot
Ice Haus Indoor Skating Arena(802) 988-2727Tramside across from the Hotel Jay
IT(802) 327-2251Located in a top-secret location
Lift Operations(802) 327-2185Stateside garage
Lodging - Hotel Jay(802) 327-2160Hotel Jay
Lodging - Stateside Hotel(802) 988-2752Stateside Hotel
Lodging - Tram Haus Lodge(802) 327-2500Tram Haus Lodge
Lodging - Reservations ext. 8888In the basement level of the Hotel Jay
Maintenance - Snowline(802) 327-2207Snowline on Rte 242
Maintenance - Hotel Jay(802) 327-2140 
Maintenance - Stateside Hotel(802) 988-2758 
Maintenance - Tram Haus Lodge(802) 327-2157 
Marketing(802) 327-2210Trailers at the base of the Tramside parking lot
Mountain Operations(802) 988-2726Building just before the Ice Haus
Nordic Center(802) 988-4653Golf/Nordic Center Clubhouse across from Tramside base
Pump House Indoor Waterpark(802) 988-2710Behind Hotel Jay
Retail - The Mountain Shop(802) 328-2184In the Hotel Jay on Tramside
Retail - The Gear Shop(802) 988-7232Ground-level of the Stateside Baselodge
Retail - The Wave(802) 888-2745In the Pump House Indoor Waterpark in the Hotel Jay
Ski & Snowboard Rental - Stateside (802) 988-27383rd Level of Stateside Baselodge
Ski & Snowboard Rental & Repair - Tramside(802) 327-2279Adjacent to the Tramside cafeteria
SecurityRadio Call #900 on Channel 1
(802) 323-6523
Brown building below Ice Haus
Shuttles ext. 7777Various shuttle stops across the resort
Ski PatrolRadio Call #600 on Channel 1
(802) 327-2187
1st level of the Stateside Baselodge
Ski & Ride School - Mountain Kids Adventure Center(802) 327-2080In the red building on Stateside
Ski & Ride School - Stateside(802) 327-23292nd level of the Stateside Baselodge
Snowmaking & Grooming(802) 327-2259The building beside the Tram Haus Lodge
Taiga Spa(802) 327-25502nd Level of Tram Haus Lodge

RADIO CALL CHANNELS

For a full list of radio call numbers, click here.

Channel 1Admin/Patrol/Lift Maintenance/Security/Base Ops
Channel 2Condo Housekeeping
Channel 3Tram, Snowmaking & Grooming
Channel 4Building Maintenance/Plowing/Storm Crew
Channel 5Events (Only during an event)
Channel 6Ski & Ride School
Channel 7Tram Haus Lodge Housekeeping
Channel 8Pumphouse Waterpark
Channel 10Parking Lot/Golf Ops Summer
Channel 13Shuttles
NEED HELP? CONTACT US.
x2183