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Help when you need it.

Employee Assistance Program

The KGA (EAP) is a CONFIDENTIAL, FREE, and EASY TO USE counseling and referral service available to all employees and their eligible household members. The program is designed to help those experiencing a wide range of personal or work difficulties which may interfere with personal health, family relationships, or job performance.

KGA Portal

Company Code: Jay Peak

Mobile App:  Download KGA Mobile in the Apple or Google Play stores.

Phone: 800.648.9557



There is no charge for using the EAP; Jay Peak has already covered the fees. However, expenses may result from additional help recommended by the EAP counselor. Your health insurance plan may provide coverage and your counselor will help you determine potential costs.

Easy to Use

If you find yourself experiencing difficulties that may interfere with your ability to work or function effectively either at work or at home help is a phone call away.


All records are maintained by KGA EAP. Your conversations with an EAP counselor are confidential and won't be released to anyone, including your employer, without your written consent. 

For You & Your Family

All employees are their immediate household members are eligible to use the program.

Services Include

Counseling In-person, phone, video or text message-based sessions to help resolve emotional and mental health issues
Crisis  Immediate intervention for depression, anxiety, substance misuse and risk of harm to self or others
Convenience Referrals for services ranging from pet-sitting and house cleaning to fitness classes and continuing education resources
Eldercare Consultations and referrals to meet the needs of elders and the caregivers supporting them
Family Referrals for childcare needs and support for parenting challenges. Access to family/couples counseling
Financial Consultations with licensed professionals for debt management, budgeting, and financial planning
Legal  Consultations with an attorney and referrals for most legal issues*
Nutrition Consultations with a registered dietician on weight management, food allergies, children's nutrition and other dietary needs
Stress Assessment of stress level and techniques/tips for managing stress
Work Support for work stress and consultations for career exploration

*If a participant wishes to retain legal representation, KGA will refer participant to an attorney who may provide services at a 25% percent discount. This is not a guarantee of the least expensive attorney. Should the participant retain an attorney through a KGA referral, they are doing so outside the EAP services provided through the employer and participant is responsible for all fees and costs associated with legal services.