Skip to main content
Lift Tickets
Buy Now
Season Passes
Buy Now
Lessons
Book Now
Rentals
Buy Now
Purchase
Day Play Rounds
Buy a golf
Membership
Waterpark Tickets
Buy Now
Season Passes
Buy Now
Move Up
Gift Cards
Events
Buy Now
Music Series
Buy Now
Resources

FAQ

What if I forgot my Paychex Portal log-in information?

Please send an e-mail to hr@jaypeakresort.com or give us a call at 802-327-2183. We may need to verify some personally identifying information with you first, but we'll get you up and running in no time.

When is payday?

Every other week, generally on Thursdays. The paycheck will reflect wages earned the previous two (2) work weeks from Sundays at 12 a.m. to Saturdays at 11:59 p.m.

How do I get my check?

Direct Deposit is available (and highly encouraged) for all staff members. Everyone that choose direct deposit can access their paystubs through the online portal, here.

If you choose not to enroll in Direct Deposit, paychecks will be mailed to your address on file.

What do I do if I've lost my check?

Get in touch with Human Resources to complete a "Lost Check Affidavit' to initiate a stop-payment on it. The replacement process can take 5 to 10 business days after you've completed your affidavit.

How do I file for unemployment?

Due to the seasonal nature of our business, you may be concerned about unemployment benefits. To apply for unemployment, call your state's Unemployment Office. Employees leaving in good standing may be referred to other seasonal jobs. Employees who lose their jobs because of business conditions, including end of season termination, may be eligible to collect unemployment insurance until they find other employment. Employees who quit without good cause or are discharged for misconduct or refusing an offer of suitable work may not be eligible to collect unemployment insurance. All final unemployment determinations are made by the state Department of Labor.