Some team members not only do their job but they shape the way this place feels in the process. They show up ready, shift after shift, and consistently deliver the kind of experience that keeps guests coming back. This monthly recognition is our way of celebrating those steady standouts who lead by example, carry the culture, and bring their best every day.
Nominations come from fellow team members and managers alike, and the more specific you can be when shouting someone out, the better. Each month, we’ll announce finalists and the winner at the all-staff meeting.
One winner will be chosen each month, and both the finalists and the winner will be acknowledged at the monthly staff meeting. The winner will get a place on the Hotel Jay wall and receive a package of resort prizes including things like:
All nominees who are not selected as winner will receive a $50 Move Up card.
NOMINATE NOW | Nominations can also be submitted in person or by emailing to hr@jaypeakresort.com.
I would like to nominate Hazel for Employee of the Month for her exceptional performance during a critical system event in early February. During a prolonged single-digit cold spell, we experienced a major failure with the gas vaporizers supplying fuel to all appliances and boilers across Tramside. This escalated into a multi-day emergency requiring constant troubleshooting, vendor coordination, and real-time triage. At one point, six boilers were offline, and we were discussing contingency plans for a potential loss of heat across all of Tramside. Hazel didn’t flinch.
In that moment, Hazel didn’t just assist—she stepped up. For multiple days, she worked through a high-pressure situation, helping troubleshoot boilers, stabilize systems, and coordinate efforts to keep heat online for guests and staff. She stayed locked in from start to finish. What stood out most was how she carried herself: calm, steady, and confident in a situation that could have overwhelmed someone with far more experience. Hazel has only been in her HVAC apprentice role for a few months, yet she is already operating with a level of ownership and reliability far beyond.
Her work directly contributed to maintaining safe, warm conditions across Tramside during extreme weather. It is not an overstatement to say she helped hold the line when it mattered most. Hazel embodies what this team needs: resilience, accountability, and the willingness to step up when it counts.
-Nominated by Melian Hamel
