Some team members not only do their job but they shape the way this place feels in the process. They show up ready, shift after shift, and consistently deliver the kind of experience that keeps guests coming back. This monthly recognition is our way of celebrating those steady standouts who lead by example, carry the culture, and bring their best every day.
Nominations come from fellow team members and managers alike, and the more specific you can be when shouting someone out, the better. Each month, we’ll announce finalists and the winner at the all-staff meeting.
One winner will be chosen each month, and both the finalists and the winner will be acknowledged at the monthly staff meeting. The winner will get a place on the Hotel Jay wall and receive a package of resort prizes including things like:
All nominees who are not selected as winner will receive a $50 Move Up card.
NOMINATE NOW | Nominations can also be submitted in person or by emailing to hr@jaypeakresort.com.
Frank has been part of Jay Peak since 2016, and this summer he once again proved why he’s one of the most dependable members of our team. Working nearly every wedding weekend, Frank showed incredible professionalism and dedication. He arrives early, reviews guest rosters, and checks all shuttles—his own and others—to ensure they’re clean and ready. He also coordinates with wedding planners, shares updates with other drivers, and communicates with security to assist guests with mobility needs.
Frank is always calm under pressure, whether it’s a last-minute schedule change, bad weather, or guests running late. His trademark line—“Just call me and I’ll be there”—couldn’t be more true. Whether it’s 11 a.m. or 11 p.m., he gets everyone where they need to go. Guests and staff alike have praised his kindness, flexibility, and sense of humor, and the wedding department relies on him week after week.
Frank is the definition of reliability and service excellence. His consistency and care make every event run smoother, and we’re lucky to have him behind the wheel. Thank you, Frank.
-Nominated by Kasey Burke & Paul Panneton
