Some team members not only do their job but they shape the way this place feels in the process. They show up ready, shift after shift, and consistently deliver the kind of experience that keeps guests coming back. This monthly recognition is our way of celebrating those steady standouts who lead by example, carry the culture, and bring their best every day.
Nominations come from fellow team members and managers alike, and the more specific you can be when shouting someone out, the better. Each month, we’ll announce finalists and the winner at the all-staff meeting.
One winner will be chosen each month, and both the finalists and the winner will be acknowledged at the monthly staff meeting. The winner will get a place on the Hotel Jay wall and receive a package of resort prizes including things like:
All nominees who are not selected as winner will receive a $50 Move Up card.
NOMINATE NOW | Nominations can also be submitted in person or by emailing to hr@jaypeakresort.com.
Chelsea is nothing short of a rock star when faced with tough situations—where some might say “not my problem,” Chelsea jumps in without hesitation.
Recently, when multiple school groups arrived for waterpark field trips only to find the park unexpectedly closed, Chelsea immediately stepped in—literally climbing out of the Orange Slide to head to the hotel front desk and clear up the confusion. Upon realizing the issue was bigger than expected, she sprang into action: making phone calls, coordinating with other staff, calling in waterpark team members, and quickly finding alternate activities for the students.
While many staff were involved in helping that day, it was Chelsea who took the lead. She remained calm, professional, and focused, becoming the unsung hero of the moment.
This is just one example of her willingness to go above and beyond. Chelsea’s steady work ethic, positive attitude, and ability to handle pressure with patience and clarity make her stand out. Jay Peak is lucky to have her on the team.
-Nominated Brittany Marquette
